Good Neighbours

Good Neighbours Scheme | The Salvation Army | Lake Road | Portsmouth | PO1 4HA
Tel: 02392 890958 | Fax: 02392 296109 | Email:

The Good Neighbours scheme is a befriending and support service intended for vulnerable adults and carers who suffer the effects of social and emotional isolation. The scheme operates in the city of Portsmouth.

The scheme provides befriending either by way of a regular visit or telephone call. The scheme is able to support individuals with short term and longer term support needs though emphasis is placed on helping individuals to reable back into the community and to regain their independence.

The Good Neighbours team are able to provide valuable information and support to service users and volunteers.

Good Neighbours supports between 150 and 250 people at any one time, this is made possible by a large team of volunteer befrienders.


Under the umbrella of the Good Neighbours scheme is the Home Shopper Service. The Home Shopper Service has two shoppers who shop for up to 60 housebound older people around the city.

Do you know a person who could benefit from Good Neighbours?
We are able to accept referrals from various sources including family and self-referrals, please get in touch to see how we may be able to help.

Our referral form is available for download by clicking the link below. Please note that we are only able to accept referrals for adults living in the city of Portsmouth, UK.

Good Neighbours Befriending Service Referral form Electronic version

Could you spare 1-2 hours a week to visit someone in your community?

If so please get in touch to find out more. If you would like to register your interest in becoming a volunteer please click the following link to complete an online form: Interest Form


The Salvation Army’s Good Neighbours scheme holds the Approved Provider Standard from the entoring & Befriending Foundation.

What is APS?

The Approved Provider Standard (APS) is the national quality standard designed specifically for all types of mentoring and befriending projects. Projects which meet the requirements of the standard are accredited for three years.


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The Salvation Army’s Good Neighbours Scheme is commissioned by Portsmouth City Council.